Shopping on House Account:
personal, secure and easy
Click the purchase button on any item to checkout in a few easy steps. Due to limited inventory, some items allow for direct checkout and others require a quick conversation with our Personal Shopping team to confirm the item is in stock. Should the purchase button lead you into a message thread, you may chat directly with the Personal Shopper about sizing and availability. If the item is in stock, we’ll send you an order form to check out right in your message thread. If not, we’ll help ou find something else you love from our amazing boutiques.
Secure Online Transactions
Rest assured that your information is safe with us. You can securely transact through the House Account site, any of our boutique partner sites, and our mobile apps anytime. If you have any trouble with the checkout process, please contact our Personal Shopping team via chat or email at email@example.com.
Direct Boutique to Shopper Shipping
When you purchase an item on House Account, it ships directly from the selling boutique to your doorstep. It will arrive with a special touch from that particular boutique, in their box with their branding. We want to make sure you absolutely love your item -if it doesn’t work, please contact us. We’ll make it right.
Our goal is to take that high-touch boutique shopping experience you love and bring it online. We want to make sure you feel just as special shopping with House Account as you do when you walk into your favorite boutique - with the same top notch service. You can work with our Personal Shoppers one -on - one - chat privately to ask questions, get suggestions, and more. We’re here to help anytime. You can also reach us via email at firstname.lastname@example.org.