Returns & Shipping
$5 flat rate on all domestic orders. $25 flat rate on all international orders. Specific carriers or expedited shipping upon request.
Returns are accepted within 30 days from the order date.
Refunds will be issued to your original method of payment, or as merchandise credit. Please note that original shipping charges are non-refundable. Antidote will issue a refund for merchandise that meets the conditions below:
• Returned items must have all original tags attached.
• Returned items must not be worn, damaged, altered, or washed.
• Footwear must not be worn, scuffed, or marked.
• Return and exchange items must include the original packaging intact: shoe box, dust bag, jewelry box, and/or bags.
• All Sale items are Final Sale and cannot be returned or exchanged.
• No returns will be accepted for all underwear, and beauty products.
• Swimwear returns will not be accepted if hygiene strip is missing.
Orders placed using a promotional discount code cannot be combined with any other offers.
For refunds to the original form of payment, the cost of the return label will be deducted. Initial shipping fees are non-refundable.
International orders may be returned using any method of your choice, at your expense. We recommend opting for a trackable and insured service, www.antidote.us is not responsible for lost returns.
We can only return your item from the address it was originally shipped to. We are not responsible for packages after reaching their destination (this includes freight forwards and other 3rd party shipping companies).
Refunds are issued once the merchandise has undergone a quality control check. Antidote has the right to refuse any returns that do not meet the conditions stated above.